Help Center

If you are looking for information or need support, we recommend the following steps.

  1. First, look to see if your question has been answered in the "Frequently Asked Questions" section
  2. Next, try searching MyAUP to see if there might be an answer somewhere on the site
  3. Finally, contact the appropriate department, or the HelpDesk

If you have a fairly general question, it's likely that someone else has already asked it. We collect Frequently Asked Questions in this section, so please look here first.