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How do I send a message to an AUP e-mail group?

Before you send a message to a group

  • If you have not already done so, read the e-mail groups information page.
  • Consider whether it is appropriate to send your message to the whole group, or if it would be better to send it to:
    • an individual
    • a subset of the group
    • a special-purpose mailbox designed to receive support requests (such as the HelpDesk: helpdesk@aup.edu)
  • Note that some groups are restricted. This means that, because they have so many members, only specially authorized users or groups can send messages to them.

Sending a message using Microsoft Outlook

If you know the full e-mail address of the group (e.g. ec555@aup.edu), you can simply enter it into the "To" field.

Selecting a group

  1. From within your new message, click the To... button. This will open the "Select Names" window:
    Screenshot: Microsoft Outlook - Select Names dialog box
  2. If you would like to view only a list of available groups, you can select "All Groups" on the "Show Names from the..." drop-down menu.
    Screenshot: Viewing only a list of groups in Outlook
  3. Locate the group you would like to send mail to. Group names are indicated in bold and have a special icon, for example:
    Screenshot: Example of an Outlook group icon
  4. Select a group and click the appropriate button to add the group to the desired field (To, Cc or Bcc). Do the same for any other groups you would like to send mail to. When you have finished, click OK.
  5. If you would like to view a list of group members, right-click the group name and select Properties. You will see something like this:
    Screenshot: Viewing the members of a group in Outlook
    Note that some groups contain other groups. You can view the members of these groups by double-clicking the group name.

Sending a message to only certain members of a group

You can expand a group in order to remove certain members from your recipient list. You must be using Microsoft Outlook from a campus machine (generally this only applies to staff and faculty).

  1. Once you have selected a group and it has appeared in the appropriate fields, expand the group by clicking the small "plus" sign to the left of the group name (circled in red on the image below):
    Screenshot: Click the plus sign to expand the e-mail group.
  2. You will see a warning stating that you will not be able to collapse the list again. Click OK.
  3. You can now remove recipients by clicking once on their name and pressing the "Backspace" or "Delete" keys.

Using the AUP Webmail

Coming soon...