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IT Services is a closed group. The group administrator Pierre-yves Vasener adds/removes members as needed.
Contact
Email:
helpdesk@aup.edu
Phone:
+33.1.40.62.06.96
Fax:
+33.1.40.62.06.93
Link:
http://helpdesk.aup.edu
Location:
147 rue de Grenelle
Paris 75007
Opening Hours:
Monday: 9:00 - 17:00
Tuesday: 9:00 - 17:00
Wednesday: 9:00 - 17:00
Thursday: 9:00 - 17:00
Friday: 9:00 - 17:00
Group Management
| Name | IT Services |
| Description | ITS Department |
| Manager | Pierre-yves Vasener |
| Private | No |
| Subscription | Closed |
You are not an administrator of the IT Services group.
IT Services
Information Technology Services (ITS) manages the campus computing infrastructure and provides IT support to the AUP community.
We are responsible for:
- The campus network
- Administrative computing
- Academic computing
- Providing hardware, software and network support via the HelpDesk.
- Other technology-related services.
Quick guides to IT services
Latest News
 |
1 Mar 2012 - 10:00 Improvements on MyAUP |
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27 Apr 2011 - 16:20 Security alert: Never send your password in an e-mail message |
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25 Jun 2010 - 10:16 MAC Lab Workstation Hard Drives will be erased by June 28th |
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18 Dec 2009 - 17:06 Help to reduce the consumption of energy |
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2 Dec 2009 - 15:26 Grenelle Network Maintenance at 6pm |
Mission
Our mission is to provide the highest level of technology support and services for students, faculty, and staff, and to enable the AUP community to use technology to achieve their objectives efficiently and effectively.
Vision
Our vision is to provide the University and the AUP community with access to a high-quality information technology infrastructure and environment designed to meet the their needs. We aim to provide technology as a seamless and coherent tool to enable the community to be effective and successful in their work and studies.
Goals and Objectives
ITS is responsible for the service and support of technology resources on campus, including, but not limited to, networking, administrative computing, academic computing, and student services. The scope of services includes responsibility for all aspects of the network infrastructure and the installation, implementation, maintenance, and support of desktop hardware, software, and servers within the network infrastructure. ITS maintains and supports all information processing, data storage and data transmission resources within the University and manages these resources to the best affect with respect to allocated budgets. Our goals are:
- Ensure the protection and security of University data.
- Evaluate Information Technology needs and options for the University community including analysis of total cost of ownership.
- Create a cost efficient blend of centralized Information Technology resources properly aligning the University's information technology infrastructure to best meet the needs of its teaching, research and outreach missions.
- Create a coherent campus-wide information technology computing architecture and a solid foundation for the University's information technology infrastructure.
- Develop a long-term organizational process and structure to ensure the best utilization of the University's information technology resources for the future.
- Estimate the costs of infrastructure and support, including personnel and training, in the current distributed environment and to estimate the same costs for the alternatives proposed.