IT Security Services

 

These infrastructure and services provide security, data integrity and compliance for institutional activities. They Include virus protection, encryption, privacy impact assessments, information risk management, emergency preparedness, data security, identity management solutions, passwords, accounts, authentication, audit and monitoring systems and services, and data access and stewardship.

Service Description
Identity and Access Management Services relating to authentication, access, role-based provisioning, etc. i.e. NetID management
Secure Computing Services that provide a secure computing environment for end users. Includes network security, system security, application security, etc.
Security Incident Response and Investigation Services that respond to, remediate, and seek to prevent security incidents.
Security Policy and Compliance Services relating to institutional policy or compliance guidelines and requirements. Includes support for audit processes.

FAQ IDENTITY AND ACCESS MANAGEMENT

What do I do if I forgot my password?

If you forget your password, just go to https://my.aup.edu/cant-log-in

If you know your NetID and you know it is active, choose: I need a new password and I have an AUP NetID.

If you are an alumnus and would like to request an account or have no longer access to your personal e-mail account, fill in the form provided on the website. If you’re having other problems logging in:

o If you are a new employee, your account will be created once you have signed your contract.

o If you have been newly admitted, you will receive your NetID within two days. o If you are trying to access a student government or club account, please contact the Student Leadership Office.

For all other cases, please contact Helpdesk.

I forgot to reset my password after more than three months. How can I get my account back?

Go to https://my.aup.edu/cant-log-in

If you know your NetID and you know it is active, choose:

I need a new password and I have an AUP NetID

If you are an alumnus and would like to request an account or have no longer access to your personal e-mail account, please fill out the form provided on the website.

If you have other problems logging in

  • If you are a new employee, your account will be created once you have signed your contract.
  • If you have been newly admitted, you will receive your NetID within two days.
  • If you are trying to access a student government or club account, please contact the Student Leadership Office.

For all other cases, please contact Helpdesk.

Why do I have to reset my password every three months?

Resetting your password every three months optimizes cybersecurity, ensures your privacy and complies with the IT standards. Here are tips on how to create a strong password.